Precautions for our May 11th Re-opening
The health and wellness of our patients and staff is our top priority.
Following Pennsylvania Health Department, CDC and AOA guidelines, here is some of the safety protocols that we have implemented:
- Daily symptom screenings of all staff, doctors, and visitors.
- Extra hand washing.
- Staff and doctors will be masked at all times.
- Increased frequency of disinfecting high traffic and touch areas.
- Disinfecting and cleaning of all frames touched by any patient or staff.
- Sanitizing entire exam rooms before and after each visit.
- Limiting the number of patients and visitors in the shared spaces.
- Plexiglass barriers for added distancing.
- Staff training on new Pennsylvania Health Department, CDC ,and AOA guidelines.
What you can do to help:
- If you are not feeling well or have any COVID-19 symptoms (fever, chills, cough shortness of breath, loss of taste or smell), please reschedule your appointment.
- If you are not feeling well and feel like you really need to be seen, please inquire about our telemedicine visits for certain problems.
- Please wear a mask when you come to visit us. If you don’t have one we will provide one, free of charge.
- Consider curb side pickup for glasses or contacts. Call us or email for details.
- Please print and complete your paperwork (available online here) prior to your arrival for your appointment.
- No guests are permitted unless necessary for patient care. Please understand guests will be asked to wait in their car.
What to expect when you visit:
- A touchless thermal temperature scanner will now be used to confirm your temperature prior to your appointment. Those with temperatures above 100.4 will be required to reschedule.
- You will be asked to confirm no COVID-19 symptoms at check in or prior to appointment.
- Masks will be required to be worn when inside the office. Please wear prior to entering the office.
- You will be asked to handle your own contacts at points throughout the exam.
- If we are not ready for your appointment, we may ask you to wait in your car and we will call you when ready.
- Guests or visitors will be asked to wait in the car during your appointment unless absolutely necessary for patient care.
Over the years we have cherished the time we get to spend with each of our patients talking and sharing stories about your families, recent trips, how your children are doing and successes your family have achieved since the last time we saw you. Just as you have been doing in your personal lives, we will not be able to spend as much time in person as we would like on those moments, so we can get you in and out in a timely and safe manner while addressing all your eye care needs. So, please make sure you are sharing those memories with us – through email at firstname.lastname@example.org, Facebook, and our Twitter pages.
Our top priority remains your health and safety. We look forward to see you all soon!
Kindest regards, Jeffrey R. Peterson, OD Amy L. Peterson, OD